Who we are
Prospera Business Services is the trading name of Rachel Patterson. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
What data do we collect about you?
If you choose to share them with us, we will collect your name, email address, phone number and communication preferences, plus any messages you send to us.
Although it is not personal data, we treat data that we collect about your business with the same level of confidentiality and security as personal data. Non-disclosure agreements can be signed on request.
How do we collect your data?
You directly provide us with most of the data we collect. We collect and process data when you:
- Register online or place an order for any of our products or services.
- Complete a customer survey or provide feedback on any of our social media accounts, website or by email.
- Use or browse our website via your browser’s cookies.
How will we use your data?
Our company collects your data so that we can:
- Manage your account and process your orders.
- Email you with information and special offers that we think you might like.
We do not share this information with other companies without your explicit permission in each instance.
If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing. If you no longer wish to be contacted for marketing purposes, please email us at [email protected].
How long will we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Our use of cookies
We use cookies to make our site work better, including Google Analytics (for site traffic analysis) and Poptin (for the pop-ups). The cookies collect information in a way that does not directly identify anyone. You may disable these by changing your browser settings, but this may affect how the website functions.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data from us. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us at [email protected].
Privacy policies of other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
prosperaservices.com also contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 21 August 2020.